If you have booked a ticket and want to send it to your friends or family but the Transfer Ticket option is not showing or contacts are not visible, this guide will help you fix the issue. Many users face this problem while transferring match tickets, movie tickets, IPL tickets, and event tickets on BookMyShow. Follow the numbered steps below to solve the problem quickly.
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The Transfer Ticket option may be available only a few days or hours before the match, movie, or event. Open your ticket in BookMyShow, read the ticket details and policy, and check when the transfer option will be enabled.
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Before sending the ticket, the receiver must install the BookMyShow app, register using their phone number, and give that same number to the sender. The sender must save that number in their phone contacts, otherwise the contact will not appear in the transfer list.
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Once the transfer option is available, open the BookMyShow app, go to Your Orders, open your booked ticket, tap Transfer Ticket, select the ticket, tap Proceed, search and select the saved contact, and send the ticket. The receiver will get an SMS with a link, tap the link, accept the ticket, and it will be saved in their BookMyShow account.
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If contacts are not showing in the transfer list, completely log out of the BookMyShow app, log in again with the same number, and check the transfer option.
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If the issue is still not fixed, go to phone Settings → Apps → BookMyShow → Storage → Clear Cache and Clear Data, open the app again, and log in with the same number.
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If you are using an iPhone and the transfer option or contacts are not showing, log out from the iPhone and log in on an Android phone using the same number or ID. Many users have fixed the transfer issue using Android.
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If none of the above methods work, open the Help section in BookMyShow, contact BookMyShow Support, and raise a request using your booking ID.
Conclusion
BookMyShow ticket transfer problems usually happen because of transfer timing restrictions, unsaved contacts, login issues, or app cache problems. By checking the transfer window, saving the correct phone number, re-logging into the app, clearing data, or using an Android device, you can easily transfer your ticket to friends and family without any error.
FAQ
Why is the Transfer Ticket option not showing?
It becomes available only a few hours or days before the event as per BookMyShow policy.
Why are my contacts not showing?
The receiver’s number must be saved in your phone contacts and they must have a BookMyShow account with the same number.
Does the receiver need the BookMyShow app?
Yes, they must install the app and register with their phone number to accept the ticket.
Can I transfer tickets from iPhone?
Yes, but if contacts are not showing, log in on an Android device and transfer the ticket.
How does the receiver get the ticket?
They will receive an SMS link, tap it, accept the ticket, and it will be saved in their BookMyShow account.
What if nothing works?
Contact BookMyShow support from the Help section with your booking ID.
