
1. Open Firefox click on three lines and click on “?” than select “Troubleshooting Information”
2. Click on “Reset Firefox” and again click on “Reset”, and after this “Finish”, Firefox will create a “Old Firefox Data” folder on your desktop if you want you can restore them.
Reset will remove:
· Extensions and themes
· Plugins
· Customizations
· Website permissions
· Modified preferences
Reset will not remove
· Cookies
· Browsing History
· Download History
· Bookmarks
· Saved Form History
· Saved passwords
· Personal dictionary
· Open windows and tabs.
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