
So here is the solution, I will show two easy ways to cancel or restart print queue from the printer in windows pc, this will work windows 10, windows 8.1 and windows 7. Just follow these steps to fix this issue.
1. Go to “start” type and open “Devices and Printers” double click on the printer.
2. You will see document printing queue, right click on that select “Cancel” or if you want to start printing select “Restart”
3. The other method is; go to start type and open “Services” find and double click on “Print Spooler”
4. Click on “Stop” leave this window for now, go to explorer copy paste this code “%windir%\System32\spool\PRINTERS” and hit “enter” than “Continue” and delete the all files.
5. Now move to print spooler click on “Start” than “Apply-Ok”
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